THE PEDIC SERIES

Within a week.

All orders are made to order and take about 1-3 days to manufacture and are delivered the following day business day.

We endeavour to fulfill all our orders on time. If for any unforeseen circumstance the order is delayed, we will contact you directly! 

Toronto.

Our manufactures are Toronto/GTA based and all our mattresses come direct from the manufacturer's warehouse to your doorstep.

We have a 14 day return policy and a 100-day exchange guarantee.

Having the perfect mattress is important and we know a connection has to be made. After all, you spend 7-9 hours of your day on your bed.

In order to be eligible for a full refund return, we encourage you to try the mattress with the plastic on and see how it feels before opening. If you find that you are not satisfied with the mattress and want your money back, we can accept any mattress that is in it's plastic packaging. 

Other than basic sanitary issues with accepting a used mattress, the current COVID-19 climate and its applicable regulations means we cannot accept any mattress, even within the 14 day return policy, that has been removed from the plastic covering. 

We also have a 100-day exchange guarantee (with or without the plastic covering). If you find within the 100 days that you need a firmer or softer mattress, or would simply like to exchange it for another type (foam, pocket coil, or hybrid), we can exchange it for something that better suits your needs from our collection. 

You can find more information in our Return Policy and our Mattress Policy pages. 

Feel free to reach out to us if you have any other questions. 

Not right now.

Unfortunately, due to COVID-19 government regulations and lockdown procedures, our showroom is closed.

To assist with this, we offer a 14 day trial period with your new mattress. We do please ask that you keep the plastic covering on for sanitation purposes as we cannot accept a used and unpackaged mattress. We also have a 100-day exchange guarantee.

Should you find the firmness not quite to your standards, whether too soft or too firm, we can use the purchased mattress as a guide and exchange it to one more appropriate for your needs. As this is done on a case by case basis, please contact us directly if you require any further assistance. You can also find more details on our Mattress Policy page. 

20 year manufacturer warranty.

We know that mattresses are large purchases and are meant to last for years and years to come, which is why all of our mattresses come with a 20 year manufacture warranty. This is to ensure the mattress will properly function as advertised throughout its entire use and for as long as possible. 

For more information on our warranty, please visit our Mattress Policy page.

The mattresses are a standalone item.

Not to worry though, we do have boxsprings and other metal supports that can be purchased with your mattress for excellent prices.