The Orchid Series FAQs
HOW FIRM IS THE ORCHID SERIES?
The Orchid Series is a firm mattress, its comprised of a zoned pocket coil foundation and thick high density foam pillow top.
IS IT A SPRING MATTRESS?
Yes but unlike traditional springs, the Orchid Series has an individually wrapped triple layered pocket coil system for extra support. The Orchid Series also utalizes a thick foam pillow top for added comfort and support.
WHAT DOES PILLOW TOP MEAN?
The pillow top refers to the plush foam padding that sits on top of the firm pocket coil base, the pillow top provides a comfortable feeling while preventing the feeling of coils
WHAT IF THE MATTRESS DOESN'T SUIT ME?
If for any reason the Orchid Series isn't suiting you and you live in the GTA then worry not, the mattress comes with an extensive guarantee. Whether it's within our 14 day return period or our 100-night sleep guarantee, we've got you covered!
See our Mattress Policy page for more detail.
WHAT'S INCLUDED IN THE 10-YEAR WARRANTY?
All our mattresses are handmade right here in Toronto. If there's ever any issue with any of our mattresses we aim to rectify the issue at the first opportunity possible and the turnover time is very quick as the factories are all local. The warranty covers any malfunction or defect that either exist or may occur within 10 years after purchase.