The Cloud Series FAQs
HOW FIRM IS THE CLOUD SERIES?
The Cloud series is a high firm mattress, the tapered density allows tthe mattress to have a softer top while keeping a hard base to give good support.
IS IT A FOAM MATTRESS?
Yes, the Cloud series mattress is foam and CertiPUR certified organic.
HOW DOES THE TAPERED FIRMNESS WORK?
The Cloud series mattress has a high density firm base of 1.8 PCF which allows the foam to have a tapered firm feeling when laying on top. The top of the mattress feels slightly soft and contouring while the build up of foam beneath creates a hard foundation.
WHAT IF THE MATTRESS DOESN'T SUIT ME?
If for any reason the Cloud series isn't suiting you and you live in the GTA then worry not, the mattress comes with an extensive guarantee. Whether it's within our 14 day return period or our 100-night sleep guarantee, we've got you covered!
See our Mattress Policy page for more detail.
WHAT'S INCLUDED IN THE 10-YEAR WARRANTY?
All our mattresses are handmade right here in Toronto. If there's ever any issue with any of our mattresses we aim to rectify the issue at the first opportunity possible and the turnover time is very quick as the factories are all local. The warranty covers any malfunction or defect that either exist or may occur within 10 years after purchase.